Privacy Policy

Introduction to Our Privacy Policy

At Gobbi Legal Document Services, we know that trust, security, and confidentiality are of the utmost concern when it comes to processing your vehicle registration documents. Our privacy policy clearly outlines how we collect, use, protect, and remain responsible for your private information. Gobbi Legal Document Services is a legal document assistant service focused on processing and expediting vehicle registration with the State of California Department of Motor Vehicles. We are a family-run, legal document assistant office located in Phoenix, Arizona, committed to fast, reliable, and confidential legal document assistance services. Whether you are an individual vehicle owner or a business looking to register an entire fleet, you can rest assured that we are dedicated to protecting your privacy at every point of the legal service process.

Who We Are

Gobbi Legal Document is an established U.S.-based law office providing vehicle documentation regularization, legal compliance, legal document safe storage, and related services for clients in Phoenix and surrounding municipalities. Our team has decades of experience and utilizes both technical and traditional expertise to deliver highly personalized services. Gobbi is committed to simplifying legal procedures for clients and provides all services with diligence and care, including passive legal assistance, handling bureaucratic procedures, and following through on vehicle documentation. We manage all legal processes for vehicle documentation and regularization, so you do not have to. Our office is located at 1001 N Central Ave Ste 84, Phoenix AZ 85004, and can be reached for additional support via telephone at (602) 906-7063 or email at [email protected].

Scope of This Privacy Policy

This privacy policy governs all personal and business data collected, processed, and stored by Gobbi Legal Document Services in the course of a typical legal document agent service. This includes information you submit to us when you contact us, request a legal service, submit a document for service, use our website (https://despachantegobbi.com/), and/or correspond with our office by telephone, e-mail, WhatsApp (or other electronic messaging system or software), or in-person. Our privacy policy sets forth our data collection, usage, protection, and disclosure practices while ensuring compliance with all relevant U.S. privacy laws and most professional legal standards in the industry.

What Information We Collect

In order to offer and deliver our efficient, tailored legal document services in a timely manner, we gather various data from our clients, including:

  • Personal information: name, date of birth, address, phone number, email address, and ID numbers.
  • Vehicle information: registration data and license plate numbers, VIN (vehicle identification number), proof of vehicle ownership, and insurance registration.
  • Business data: trade name, taxpayer registry number, address, and contact details if you are requesting services on behalf of a business or organization.
  • Legal documents: any documentation furnished for format regularization or legalization purposes; authentication and notarization; or storage.
  • Communication records: email messages, phone records, WhatsApp messages, and service requests submitted through our website’s contact request form.
  • Website data: IP address, browser and device type when visiting our pages, and interaction data and site usage statistics.

How We Collect Information

We collect client details by several secure and private means:

  • Through direct client contact: When you call, email, use WhatsApp, or otherwise reach out to us to request services, information, or support.
  • By document submission: When you share with us original or scanned legal documents for processing or safekeeping.
  • Through online forms: When you submit service request forms or contact us forms on our website.
  • When serving you: For document pickup and dropoff at your home, business, or site, our staff and associates may confirm and collect necessary details.
  • Through website analytics: When you visit our website, we may use secure tools to track page usage in order to make user experience improvements. We do not practice intrusive tracking, spying, or selling website analytics to third parties.

Our Use of Your Information

Gobbi Legal Document Service uses client information only for legitimate business or legal purposes, including:

  • Processing and regularizing documentation of vehicles to comply with legal requirements.
  • Verifying the identity of clients and ownership of vehicles to provide services securely.
  • Communicating with you regarding the services you have requested, information needed to provide the services, appointments or meetings, or legal advice requested.
  • To comply with legal obligations and regulatory requirements required by Arizona and/or federal law.
  • Safekeeping your legal documents in a highly secure and confidential manner, accessible only to staff authorized to handle the documents.
  • Improving our services to you by analyzing trends, comments, and website usage, all while protecting the privacy of individuals.
  • Responding to your service requests, providing legal advice or assistance as you have requested, and scheduling times and details for the pickup and delivery of your legal documents.

Legal Grounds for Processing and Transmitting Your Information

We only use your data where we have a proper legal basis, namely when it is:

  • Your explicit consent, which you provide when ordering our services or submitting documentation;
  • Necessary for the performance of a contract to which you are party (which is needed for us to perform our obligations in respect of the legal document services);
  • Necessary for compliance with a legal or regulatory obligation, such as obligations to retain or disclose certain documents;
  • Needed to administer aspects of your use of the Services that are in our legitimate interests (e.g., for the security of our physical office and/or website, fraud prevention, or the improvement of our systems) and that do not have overriding prejudicial effect on your rights and interests.

Data Security and Confidentiality

The security of your personal and legal information is fundamental to our business. We take every step to ensure that your data is protected with state-of-the-art safeguards, such as:

  • Physical document safekeeping: Documents and paperwork are kept physically secured in locked, access-controlled file rooms in our main Phoenix office.
  • Electronic record keeping: Electronic records are maintained within regularly audited, encrypted electronic databases that are further secured by multi-factor authentication protocols.
  • Staff training processes: Our legal professional staff is regularly trained on topics such as data privacy, confidentiality, and data handling.
  • Limited physical access to your case information: Access to your documents and files is limited only to those employees or persons who directly work for you or your company’s legal representation.
  • Secure transport of documents: Whenever we need to pick up or deliver documents, we have very strict procedures in place to ensure that such documents are kept safe and confidential.
  • Security review processes: We regularly review our security policies and processes to ensure they conform to ever-changing security threats.

Our Disclosure of Your Information to Third Parties

We value your privacy and would never sell, rent, or trade your information with any third parties. We will only share your information with other parties under the following conditions:

  • With your knowledge and consent (e.g., to coordinate with other legal professionals upon your request).
  • Where required by law, by subpoena, court order, or a warrant in the course of an investigation by a law enforcement or government agency.
  • To trusted third parties who work on behalf of Gobbi Legal Document Services to assist us in the delivery of our services (such as secure couriers, IT support), under strict confidentiality agreements.
  • In the event of a business transfer or merger, in which case any impacted clients will be advised and given the option to withdraw their authorization.
  • When required by law, to protect the rights, property, or safety of Gobbi Legal Document Services, our clients, and/or the public.

Our Retention of Your Information

We maintain your personally identifiable information and account data only for as long as there is a business need or to fulfill the purposes for which we originally collected such information, subject to our usual record retention policies and procedures, or as required by applicable tax, legal, compliance, regulatory, or contractual obligations. With respect to legal documents, these files are maintained for the duration of your service relationship with us and for such period as required by applicable laws in Arizona and the United States. Following the expiration of these periods, records are shredded or permanently deleted through industry-standard means so that they cannot be reconstructed.

Your Rights and Choices

As our client, you have the following rights:

  • The right of access to the personal information we maintain on you and to request copies of your records.
  • The right to request correction or rectification of personal information maintained on you if the records are inaccurate, incomplete, or not up-to-date.
  • The right to withdraw any consents provided to our collection and use of your information at any time (if applicable).
  • The right to request deletion of your information subject to legal and contractual limitations.
  • The right not to be the subject of any individual decisions based solely on the automated processing of your personal data (an example would be marketing activities, which we do not carry out without obtaining your prior consent).
  • The right to request that we provide you with information on how your personal data is being processed, stored, and protected.

To exercise any of these rights, please email us at [email protected] or call (602) 906-7063. We will respond accordingly and within the relevant time limits, where applicable.

Privacy and Children

Our Legal Document Services and Legal Website are not directed to children under the age of 18 years. We do not knowingly collect or process personal information from minors. In the event we learn that we have inadvertently collected information from a child, we will immediately take steps to delete such information. Parents or guardians who believe their child’s information may have been collected may contact us at [email protected].

Cookies, Tracking Technologies and Analytics

Our site employs very limited cookies and analytics tools to help improve the user experience, security, and functionality of our services. We do not utilize cookies to monitor use on other websites, nor do we currently sell any analytics data to third party entities. Information that is collected can contain the IP address of your device, browser details, or pages viewed on this site. Cookie preferences can be edited in browser settings. Restricting cookies may adversely affect some functionality but will not prevent you from completing our core services. For more information, please review our Cookie Policy.

Links and Services Provided by Third Parties

This website and our blog (the “Site”) may contain links to third-party websites or resources for your convenience (such as an official government agency or legal research tool). Gobbi Legal Document Services has no control over the privacy practices, security, content, or other materials on those third party websites. Whenever you leave our Site, we recommend you review the applicable privacy policy and/or terms and conditions of that website, in case there are differences between their policies and ours.

International Transfers

Although most of our business activities and data files are processed and stored by us in Phoenix, Arizona, there might be some rare instances of transfers or access to your information outside the United States (for secure backup, technical support, etc.). In such instances, safeguards are established to protect the information you provide consistent with our policies and practices, U.S. privacy laws, and generally accepted best practices.

Changes to This Privacy Policy

We may modify this privacy policy from time to time to comply with new laws, new technologies, and/or our practices. To advise you of such changes, each time we make a change we will modify the “effective date” at the top of this privacy policy and, where technically feasible, communicate such change(s) to you via email or a notice on our website. You should periodically review this privacy policy to verify your awareness of all modifications.

How to Reach Us

If you have any inquiries about your privacy or about this privacy policy, please contact Gobbi Legal Document Services:

Our legal department will respond to privacy inquiries or requests during business hours.

Your Consent and Acceptance of This Policy

By utilizing our site, services, or providing information to Gobbi Legal Document Services through our site, you agree that we may collect, use, and safeguard your information as outlined in this privacy policy. You should not use our services or provide information to us if you do not agree with our policies and practices.

Ethical Rules of Legal Profession

Gobbi Legal Document Services is a professional and ethical legal document preparation company. We hold in the highest regard the confidentiality of our clients, and we respect and adhere to the rules of ethics governing legal document preparation in Arizona. All client information is gathered and processed in compliance with the ethical guidelines governing legal document preparation companies in the State of Arizona.

Frequently Asked Questions (FAQs)

Q: What information do you need for vehicle documentation services?
A: Typically, we will request your name, contact information, government ID, and a copy of the vehicle’s registration. For businesses, we may need company information in addition to authorization proof.

Q: How do you ensure my documents are safe during pick up / delivery?
A: Our personnel adhere to strict chain-of-custody procedures and use secure transport containers. No documentation is ever lost or delivered to unauthorized parties.

Q: Will you return or permanently destroy my documents?
A: Yes, you may request document return or permanent destruction once the legal service is completed, subject to any applicable retention laws.

Q: Will anyone else see my information?
A: We disclose information only when required by law, with your consent, or under confidentiality agreements with trusted providers. We never sell or rent your information.

For any other questions, contact us at [email protected]. You may also find more answers in our FAQ.

How You May Request, Correct or Delete Your Information

If you seek access, correction, or deletion of your personal information, please contact Gobbi Legal Document Services at (602) 906-7063 or [email protected]. We may need to confirm your identity before providing you with your personal information to protect your privacy and security interests. We will handle such requests in accordance with Arizona law and our own policies and practices. If we cannot provide access due to legal reasons (such as retention requirements), we will explain our reasons.

Opting-Out of Communications

We respect your preferences when it comes to communications. If you would like to opt out of receiving any service notices or updates (understanding that some communications are necessary for legal or compliance purposes, or needed to deliver the service), please let us know at [email protected]. We do not use unsolicited marketing or promotional communication without your express consent.

Data Breach Notification and Response

Should you experience a data breach involving your information, we at Gobbi Legal Document Services adhere to an established incident response plan. We will quickly contain the information security incident, determine the full scope of any breach, communicate with affected clients and relevant regulatory agencies if applicable, provide notice to you as to any steps you need to take, and work hard to restore the confidentiality and integrity of your information.

Governing Law and Disputes

This privacy policy and any disputes arising pursuant to this privacy policy shall be governed by the laws and rules of the State of Arizona and the applicable federal laws and regulations. We always prefer to amicably discuss and resolve client/firm problems or other disputes. However, disputes, if required, shall be mediated and arbitrated in Phoenix, AZ according to state laws and ethical rules in the area.

Conclusion: Protecting Your Privacy is a Priority

Your privacy is essential to Gobbi Legal Document Services as your legal vehicle documentation agent in Phoenix. We always adhere to the strictest confidentiality, security, and legal-related standards when assisting you with any type of document. We appreciate your choosing us for any legal paperwork in your life. Please call us today at (602) 906-7063 or email [email protected] for service or with any questions. We specialize in making legal matters a simpler, safer, and more convenient affair.